๐—ฆ๐—•๐—œ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—–๐—ฎ๐—ฟ๐—ฒ ๐—ก๐—ผ. ๐Ÿญ๐Ÿด๐Ÿฌ๐Ÿฌ ๐Ÿญ๐Ÿฎ๐Ÿฏ๐Ÿฐ ๐—œ๐—ป๐—ฑ๐—ถ๐—ฎ, ๐——๐˜‚๐—ฏ๐—ฎ๐—ถ, ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—”๐—น๐—น ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—–๐—ฎ๐—ฟ๐—ฒ ๐—ก๐˜‚๐—บ๐—ฏ๐—ฒ๐—ฟ๐˜€

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TOLL FREE NUMBER(S): 

ALL INDIA NUMBER(S): 

Website: 

 Official Website

IVRS Menu No. 1800 1234

Select your the language you want: Hindi, English, Punjabi, Bangla & for other language press 9

  • Press 0- To block your atm card, upi, internet banking
  • Press 1- To get account balance and statement
  • Press 2- For atm card and check book services
  • Press 3- For interest certificate, phone banking, internet banking and sbi yono
  • Press 4- For loans deposits, feedback and complaints
  • Press *- To repeat

Emails

Install App

Important Links

SMS service for registered in whatsapp banking

SBI WhatsApp Banking services have been launched to address all your Banking querie-

  • Scan the QR using your mobile and avail the services, you will be prompted to send
    โ€œHiโ€ from your WhatsApp Number to 9022690266 and follow the instructions given
    by the Chat-Bot

OR

  • Send an SMS in the following format โ€œWAREG< >ACCOUNT NUMBERโ€ to
    7208933148 from your registered mobile number and follow the steps.
    • If registration is successful then you will get a confirmation message on your
      Whatsapp linked to your registered mobile number.

For cards related queries, please contact SBI Cards Customer Care

Domestic SMS Services

Service NameKeywards
One Time Registration ProcessSend SMS, โ€˜REG Account Numberโ€™ to 7208933148
Balance EnquiryMissed Call or send an SMS โ€˜BALโ€™ to 9223766666
MOD Balance EnquirySend SMS โ€œMODBALโ€ to โ€œ9223766666โ€ to get available balance and MOD
balance as response through SMS
Mini StatementMissed Call or send an SMS โ€˜MSTMTโ€™ to 9223766666
Cheque Book Request AcknowledgementSend message “CHQREQ” to 7208933145
E-Statement โ€“ last 6 monthSend an SMS โ€˜ESTMT <space> <Account Number> <space> <code> to 7208933145
Education Loan Interest CertificateSend SMS ELI <space> <Account Number> <space> <code> to 7208933145
Home Loan Interest CertificateSend SMS HLI <space> <Account Number> <space> <code> to 7208933145
Full list of ServicesSend SMS โ€œHELPโ€ to โ€œ917208933145โ€ 
Language Change (Hindi/English)For Language Change (Hindi/English) send message Hindi for Hindi language & English
for English language to 7208933148
Green PinSend SMS from registered mobile number in the below format,
PIN CCCC AAAA to 567676
LoansSMS โ€˜HOMEโ€™ /โ€˜CARโ€™/ โ€˜Personalโ€™/ โ€˜Goldโ€™ / โ€˜SMEโ€™ to 7208933145
7208933140 for Home Loan
7208933141 for Car Loan
7208933143 for Gold Loan
7208933142 for Personal Loan
7208933144 for SME
De-Registration ProcessSMS โ€˜DREG โ€™ to 7208933148
For more information about sms format

International SMS Services

Service NameKeywards
One Time Registration ProcessSend SMS, โ€˜REG Account Numberโ€™ to 8422833333
De-Registration ProcessSMS โ€˜DREG โ€™ to 8422833333
Balance EnquiryMissed Call or send an SMS โ€˜BALโ€™ to 9220055222
Mini StatementMissed Call or send an SMS โ€˜MSTMTโ€™ to 9220055333
MOD Balance EnquirySend SMS โ€œMODBALโ€ to โ€œ 9220055222โ€ 
Full List of ServicesSend SMS โ€œHELPโ€ to โ€œ8108511111โ€
ATM Card ConfigurationATM Card Blocking – To block atm card, send an SMS from registered mobile
number as โ€˜BLOCKXXXXโ€™ to 567676 (XXXX represents last 4 digit of the
card number).
Send an SMS โ€˜SWON/SWOFF ATM/POS/ECOM/INTL/DOM/NFC
xxxx(last 4 digits(5 digits in case of NFC) of Customer’s debit card no).
to 8422933333
SWON: Switch on
Swoff: Switch off

Find your nearest branch/ATM/PMJDY Branches

Other Contact No.

Grievances Redressal Cell At Local Head Offices

Circle AddressesGrievance Cell E-mail Address / Telephone Nos.
AHMEDABAD
State Bank of India,
Local Head Office,
Lal Darwaja,
Ahmedabad-380 001		agmcustomer.lhoahm@sbi.co.in
079-25506050, 079-25509103
AMARAVATI
State Bank of India,
Local Head Office(Andhra),
Amaravati Circle,
Hybank Towers,
Gun Foundary,
Hyderbad-500 001		agmcustomer.lhoand@sbi.co.in
040-23387350, 040-23387268
BENGALURU
State Bank of India,
Local Head Office,
65, St. Mark’s Road,
Bangalore-560 001.		agmcustomer.lhoban@sbi.co.in
080-25943126
BHOPAL
State Bank of India,
Local Head Office,
Hoshangabad Road,
Bhopal-462 011.		agmcustomer.lhobho@sbi.co.in
0755-2575226, 0755-2575229
BHUBANESWAR
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar – 751 001.		agmcustomer.lhobhu@sbi.co.in
0674-2600554, 0674-2600682
CHANDIGARH
State Bank of India,
Local Head Office,
Sector-17-A, Chandigarh-160 017.		agmcustomer.lhocha@sbi.co.in
0172-4567120, 0172-4567075
CHENNAI
State Bank of India,
Local Head Office,
Circletop House,
Aparna Complex,
16 , College Lane,
Chennai-600 006.		agmcustomer.lhoche@sbi.co.in
044-28308409, 044-28308488
DELHI
State Bank of India,
Local Head Office,
11, Parliament Street,
New Delhi-110 001.		agmcustomer.lhodel@sbi.co.in
011-23407121, 011-23407227
GUWAHATI
State Bank of India,
Local Head Office,
Opp. Assam Sachivalay,
G S Road, Dispur,
Guwahati – 781006		agmcustomer.lhoguw@sbi.co.in
0361-2237663, 0361-2237513
HYDERABAD
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad – 500 095.		agmcustomer.lhohyd@sbi.co.in
040-23466513, 040-24751010
JAIPUR
State Bank of India,
Local Head Office,
Near Udyog Bhavan,
Tilak Marg, C-Scheme,
Jaipur – 302 005.		agmcustomer.lhojai@sbi.co.in
0141-2256326
KOLKATA
State Bank of India,
Local Head Office,
‘Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.		agmcustomer.lhokol@sbi.co.in
033-22489333, 9674710403
LUCKNOW
State Bank of India,
Local Head Office,
Motimahal Marg,
Hazratganj,
Lucknow-226 001.		agmcustomer.lholuc@sbi.co.in
0522-2295391, 0522-2295392, 0522-2295395
MAHARASHTRA
State Bank of India,
Local Head Office,
โ€œSynergyโ€, B.K.C.,
Mumbai-400 051.		agmcustomer.lhomah@sbi.co.in
022-26445626, 022-67514142, 022-67514137
MUMBAI METRO
State Bank of India ,
Mumbai Metro (A&BU),
โ€œSynergyโ€, B.K.C.,
Mumbai-400 051.		agmcustomer.lhomum@sbi.co.in
022-26445863, 022-26445864
PATNA
State Bank of India,
Local Head Office,
West of Gandhi Maidan,
Patna-800 001.		agmcustomer.lhopat@sbi.co.in
0612-2219469
THIRUVANANTHAPURAM
State Bank of India,
Local Head Office,
Poojappura
Thiruvananthapuram, Pin-695 012		agmcustomer.lhotri@sbi.co.in
0471-2192666, 945701600

Forms Center

All Circle Nodal Officer

CircleNetworkNetwork Nodal OfficerTelephone NumberFax NumberContact DetailsAddress
Ahmedabad1General Manager NW-I079-25506577079-25506577agmcustomer.lhoahm@sbi.co.inState Bank of India, Local Head Office, Lal Darwaja, Ahmedabad – 380001
Ahmedabad2General Manager NW-II079-25500673079-25503172–State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad – 380001
Ahmedabad3General Manager NW-III079-25506705079-25507613079-25506050, 079-25509103State Bank of India, Local Head Office, Lal Darwaja, Ahmedabad – 380001
Amaravati1General Manager NW-I040-23387873agmcustomer.lhoand@sbi.co.inState Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad – 500001
Amaravati2General Manager NW-II040-23387235040-23314902–State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad – 500001
Amaravati3General Manager NW-III040-23387373040-23387350, 040-23387268State Bank of India, Local Head Office (Andhra), Amaravati Circle, Hybank Towers, Gun Houndary, Hyderabad – 500001
Bengaluru1General Manager NW-I080- 25943028agmcustomer.lhoban@sbi.co.inState Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore – 560001
Bengaluru2General Manager NW-II080- 25943038–State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore – 560001
Bengaluru3General Manager NW-III080- 25943584080-25943126State Bank of India, Local Head Office, 65, St. Mark’s Road, Bangalore – 560001
Bhopal1General Manager NW-I0755-25752610755-4288010agmcustomer.lhobho@sbi.co.inState Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462011
Bhopal2General Manager NW-II0755-25759870755-2764693–State Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462011
Bhopal3General Manager NW-III0755-25759830755-27632900755-2575226, 0755-2575229State Bank of India, Local Head Office, Hoshangabad Road, Bhopal – 462011
Bhubaneswar1General Manager NW-I0674 6772100agmcustomer.lhobhu@sbi.co.inState Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar – 751001
Bhubaneswar2General Manager NW-II0674 26005070674-2600554, 0674-2600682State Bank of India, Local Head Office, 111/1, Pandit Jawahar Lal Nehru Marg, Bhubaneswar – 751001
Chandigarh1General Manager NW-I0172-4567602agmcustomer.lhocha@sbi.co.inState Bank of India, Local Head Office, Sector – 17 A, Chandigarh – 160017
Chandigarh2General Manager NW-II0172-45676520172-4567120, 0172-4567075State Bank of India, Local Head Office, Sector – 17 A, Chandigarh – 160017
Chandigarh3General Manager NW-III0172-4567682–State Bank of India, Local Head Office, Sector – 17 A, Chandigarh – 160017
Chennai1General Manager NW-I044-28308733agmcustomer.lhoche@sbi.co.inState Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai2General Manager NW-II044-28308807–State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Chennai3General Manager NW-III044-28308956044-28308409, 044-28308488State Bank of India, Local Head Office, Circletop House, Aparna Complex, 16, College Lane, Chennai -600006
Delhi1General Manager NW-I011-23341852agmcustomer.lhodel@sbi.co.inState Bank of India, Local Head Office, 11, Parliament Street, New Delhi – 110001
Delhi2General Manager NW-II011-23407250 State Bank of India, Local Head Office, 11, Parliament Street, New Delhi – 110001
Delhi3General Manager NW-III011-23407680011-23407121, 011-23407227State Bank of India, Local Head Office, 11, Parliament Street, New Delhi – 110001
Guwahati1General Manager NW-I0361-2237556agmcustomer.lhoguw@sbi.co.inState Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati – 781006
Guwahati2General Manager NW-II0361-22375310361-2237663, 0361-2237513State Bank of India, Loacal Head Office, Opp. Assam Sachivalay, G S Road, Dispur, Guwahati – 781006
Hyderabad1General Manager NW-I040-23466511040-24756988agmcustomer.lhohyd@sbi.co.inState Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095
Hyderabad2General Manager NW-II040-23466521040-23466524040-23466513, 040-24751010State Bank of India Local Head Office, Bank Street, Koti, Hyderabad – 500 095
Jaipur1General Manager NW-I0141-2227353agmcustomer.lhojai@sbi.co.inState Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C – Scheme, Jaipur – 302005
Jaipur2General Manager NW-II0141-2256305–State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C – Scheme, Jaipur – 302005
Jaipur3General Manager NW-III0141-22563810141-2256326State Bank of India, Local Head Office, Near Udyog Bhavan, Tilak Marg, C – Scheme, Jaipur – 302005
Kolkata1General Manager – NW-1033-22438241agmcustomer.lhokol@sbi.co.inState Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
Kolkata2General Manager – NW-2033-22435743033-22108322–State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
Kolkata3General Manager – NW-3033-22436524033-22489333, 9674710403State Bank of India, Local Head Office, Samriddhi Bhavan, 1, Strand Road, Kolkata – 700001
Lucknow1General Manager – NW-10522 – 2295142agmcustomer.lholuc@sbi.co.inState Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Lucknow2General Manager – NW-20522 – 2200316–State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Lucknow3General Manager – NW-30522 – 22951320522-2295391, 0522-2295392, 0522-2295395State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Lucknow4–––State Bank of India, Local Head Office, Motimahal Marg, Hazratganj, Lucknow – 226001
Maharashtra1General Manager NW-I022-26445501agmcustomer.lhomah@sbi.co.inSBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Maharashtra2General Manager NW-II022-67514545–SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Maharashtra3General Manager NW-III022-67514503022-26445626, 022-67514142, 022-67514137– SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Mumbai–General Manager NW-I022-67514403022-26444401agmcustomer.lhomum@sbi.co.inSBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Mumbai–General Manager NW-II022- 67514407022-26445402022-26445863, 022-26445864SBI, “Synergy”, Plot No – C-6, G Block, Bandra Kurla Complex, Bandra ( E ), Mumbai – 400051.
Patna1General Manager NW-I0612-2219179agmcustomer.lhopat@sbi.co.inState Bank of India, Local Head Office, West of Gandhi Maidan, Patna – 800001
Patna2General Manager NW-II0612-2209005–State Bank of India, Local Head Office, West of Gandhi Maidan, Patna – 800001
Patna3General Manager NW-III0612-22090080612-2219469State Bank of India, Local Head Office, West of Gandhi Maidan, Patna – 800001
Thiruvananthapuram1General Manager NW-I0471-2192604agmcustomer.lhotri@sbi.co.inState Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012
Thiruvananthapuram2General Manager NW-II0471-2192605–State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012
Thiruvananthapuram3General Manager NW-III0471-21926060471-2192666, 945701600State Bank of India, Local Head Office, Poojappura, Thiruvananthapuram – 695012
Toll Free Nos: 1800112211, 18004253800. Toll number: 080 26599990
Designated e-mail addresses for lodging complaints: customercare@sbi.co.in, contactcentre@sbi.co.in
Designated number for SMS Unhappy Services: 8008202020.
SMS to be sent to 567676 for complaint status.

Principal Nodal Officer

Customer Service Department,
State Bank of India,
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400 021,
Contact No: 022-22741216
Email Id – gm.customer@sbi.co.in.

Areas & Address of Banking Ombudsman

Borrower’s Helpline

Assistance Line for Current Borrowers in Personal Banking, SME, and Agriculture Sectors Seeking Information About Their Loan Accounts.

Name Of CircleHelpline Number
Ahmedabad1800-233-7688
Bangalore080-22749254
Bhopal0755-2552819
Bhubaneshwar0674-2392960
Chandigarh0172-4567248
Chennai18004254424
Guwahati9678085602
Hyderabad9959097956
Kolkata1800-345-3455
Lucknow0522-2611778
Mumbai022-26445039
New Delhi011-23368599
Patna0612-2219616
Thiruvananthapuram0471-2319909

NRI (Customer Care Number)

CountryContact Number
Australia 1800-012-473
Bahrain 80-801-724
Belgium 80-076-562
Canada 1866-3284-209
France 800-740-849
Germany 800-183-0736
Hong Kong800-932-045
India 1800 425 3800
1800 11 2211
+91-80-26599990 (chargeable)
Italy 800-789-407
Japan 006-633-812-439
Netherlands 800-022-3031
New Zealand800-449-909
Oman 800-757-92
Qatar 00800-100-157
Russia 810-800-293-010-12
Saudi Arabia800-814-4209
Singapore 800-101-2333
South Africa800-982-360
UAE800-091-190-05
UK 808-101-7633
USA 1866-328-4209

NRI Information

NRI Remittances

NRI Nodal Officer 

State/UTNodal OfficerEmailTelephone No.Fax No.
Arunachal PradeshAssamManipurMeghalayaMizoramNagalandTripuraMr. D. Lalmuon K Gangtenridesk.
guwahati@sbi.co.in		0361-22375950361-2237560
TelanganaMr. B Gangadhar RaoMrs. Kanaka Durganridesk.
hyderabad@sbi.co.in		040-23466316040-23466294040-24761176
BiharJharkhandMr. Amit Kumarnridesk.
patna@sbi.co.in		0612-22190770612-2209074
ChandigarhHaryanaHimachal PradeshJammu & KashmirPunjabMs. Tanu Sharmanridesk.
chandigarh@sbi.co.in		0172-45675350172-2709061
ChhattisgarhMadhya PradeshMr. Imran Khannridesk.
bhopal@sbi.co.in		0755-25759740755-2575976
DelhiHaryana (Sonipat/ Faridabad/Gurgaon)UttrakhandWestern Uttar PradeshMs. Madhu KurichMr. Gautam Jangapaninridesk.
delhi@sbi.co.in		011-23407397 / 23407141011-23745536
Eastern Uttar PradeshMs. Rashmi Gaurnridesk.
lucknow@sbi.co.in		0522-2295499/0522-22954940522-2234980
GujaratMr. Jaishankar JhaMr. Ashish Kr Jhanridesk.
ahmedabad@sbi.co.in		079-25506476079-25503908
KarnatakaMr. Y Y Raghvendra RaoMr. Chandrashekhernridesk.
bangalore@sbi.co.in		080-25943152080-22249069
KeralaMr. Ajaya Kumar CMr. Thomas P TMr Sethuramalingam AMs. Vijayalakshmy Knridesk.
kerala@sbi.co.in		0471-2192355/0471-23518360471-2330532
MaharashtraGoaMr. Rakesh Gopalan,
Ms. Amruta Sawant (For Mumbai & Raigad branches)
Mr. Girish R Chandorkar
[For Maharashtra & Goa branches
(Except Mumbai)]		nridesk.
abumum@sbi.co.in




nridesk.
mumbai@sbi.co.in		022-67514147




022-67514151		022-67514140



–
OrissaMr. Laxmikant SahooMr. K Raja Sekharnridesk.
bhubaneswar
@sbi.co.in		0674-23920500674-23929630674-2392963
PondicherryTamil NaduMs. P Geethanridesk.
chennai@sbi.co.in		044-28308768044-28308193
West BengalMr. Niraj SinhaMr. Sumanta Roynridesk.
kolkata@sbi.co.in		033-22131707033-22130622
RajasthanMr. Amitanshu Shrivastavnridesk.
jaipur@sbi.co.in		0141-22562800141-2657021
Andhra PradeshB. Sunithanridesk.
lhoand@sbi.co.in		040-23387491040-23387791

Contact Details of Relationship Mangers at Representative Offices (ROs)

  • State Bank of India, Representative Office, Dubai,UAE
    State Bank of India,
    Representative Office,
    P.O. Box – 126959
    Room No. 110, 1st Floor,
    The Business Center,
    Khalid Bin Walid Road (Bur Juman Metro Station Exit 4), Bur Dubai,
    Tel: +971 43537336
    Fax: +971 43536199
    Email Id:cro.rodubai@sbi.co.in/ dubai@sbi.co.in
  • State Bank of India, Representative Office, Abu Dhabi, UAE
    State Bank of India,
    Representative Office,
    P.O. Box – 111783,
    Office 2303, Commercial Tower (Tower A),
    Behind City Seasons Hotel /
    Honda Showroom, Electra Road,
    Abu Dhabi, UAE
    Tel: +971 24469488
    Fax: +971 24469489
    Email Id :sbi.roabudhabi@statebank.com

Corporate Center

  • The Chairman
    State Bank of India,
    State Bank Bhavan,
    Madam Cama Road,
    Mumbai 400 021
  • The Dy General Manager
    Customer Service Department,
    State Bank of India,
    State Bank Bhavan, 16th Floor
    Madam Cama Road,
    Mumbai 400 021,

Customer Service Department

State Bank of India
State Bank Bhavan, 16th Floor
Madam Cama Road,
Mumbai 400021.

Registerd Address

Air India Building, 6th Floor,
Nariman Point Mumbai,
Maharashtra, 400021
Email: coo.sbifoundation@sbi.co.in
Support: 022-22870936

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